Book of Business Etiquette by Nella Henney

When people first organized into groups the units were small, a mere handful of people under a chief, but gradually they became larger and larger until the nations of today have grown into a sort of world community composed of separate countries, each one supreme in its own domain, but at the same time bound to the others by economic ties stronger than sentimental or political ones could ever be.

People are now more dependent on one another than they have ever been before, and the need for confidence is greater. We cannot depend upon one another unless we can trust one another.

Here are the chapters included inside the book:

I. THE AMERICAN BUSINESS MAN
II. THE VALUE OF COURTESY
III. PUTTING COURTESY INTO BUSINESS
IV. PERSONALITY
V. TABLE MANNERS
VI. TELEPHONES AND FRONT DOORS
VII. TRAVELING AND SELLING
VIII. THE BUSINESS OF WRITING
IX. MORALS AND MANNERS
X. "BIG BUSINESS"
XI. IN A DEPARTMENT STORE
XII. A WHILE WITH A TRAVELING MAN
XIII. TABLES FOR TWO OR MORE
XIV. LADIES FIRST?